Terms & Conditions

                                                                                    Terms & Conditions

We advise that you please read these Terms & Conditions carefully before using this Website.


These Terms & Conditions explain your rights and obligations and will apply to all visits and use of this Website.


A contract will only exist for the sale of goods or services when ILS Wholesale accept your order.

Ownership of products will pass to you when ILS Wholesale receive payment in full.

  1. Terms & Conditions of Trade Business Definitions:


“the Customer” means the business person or company who buys the Goods.
“the Company” means the Seller ILS Wholesale Blanks.


“the Contract” means any Contract to which these terms and conditions apply.


“the Goods” means the Goods which are the subject of the Contract.


“the Website” means information in the URL www.ilovesurprisesuk.com


“the checkout stage” means the final stage of the Online process where payment is made on the Website.

  1. Basis of Sale


2.1 The Company is a wholesaler of goods and services. We do not deal with individual consumers. If you are not a business any attempt to contract with us will be null and void.


2.2 These Terms & Conditions are the only terms and conditions to which the contract for the sale or supply of the Goods by the Company to the Customer is subject. Unless expressly agreed in writing and signed by a Director of the Company, any other conditions proposed or stipulated by the Customer in whatever form, written or oral, are hereby expressly waived or excluded.


2.3 Acceptance of the Company’s quotation for the sale or supply of the Goods or Services including the price displayed during the checkout stage implies an unconditional acceptance of these terms and conditions.


2.4 The Company reserves the right to change prices without prior notice at any time.


2.5 All prices on the Website include Value Added Tax (VAT). VAT is chargeable on all orders sent to addresses in the U.K.


2.6 The company will add delivery charges at the applicable rate at the checkout stage.


2.7 No contract shall be or become subject to any contrary conditions of the Customer by reason of the failure of the Company to respond or object to any such conditions contained in or within any document delivered by the Customer.


2.8 These Terms and Conditions apply to purchases made on the Website.

  1. Delivery


3..1 Unless expressly agreed by the Company in writing, any delivery dates quoted are approximate only and time of the essence shall not apply to these conditions.


3.2 Deliveries shall be made to the Customer’s premises, carrier or agent and shall constitute delivery thereof to the Customer and thereafter shall be at the Customer’s risk.


3.3 Any claim for delivery discrepancy must be notified to the Company within 24 hours of delivery of the Goods.


3.4 Claims for transit damage must be notified to the Company within 24 hours of delivery of the Goods.


3.5 Acceptance of delivery of the Goods shall be deemed to be conclusive evidence of the Customer acceptance of these Conditions.


3.6 Partial deliveries shall be permitted.


3.7 All shipping charges and expenses shall be paid by the Customer. Return parcels that exceed the value of the original postage cannot be reimbursed. 

  1. Title & Risk


4.1 All Goods purchased by the Customer shall remain the property of the Company until the Customer has paid for the respective Goods in full. Although Goods remain the property of the Company until paid for, the risk of the Goods shall pass to the Customer upon delivery.


4.2 Goods delivered to the Customer’s premises are deemed to be at the risk of the Customer and should be insured by the Customer against all risks.


4.3 In the event of any claim arising under insurance, all proceeds accruing shall be held in trust for the Company.


4.4 The Customers right to possession shall cease if the Goods are not paid in full by the due date as stipulated in the Terms of Payment.

  1. Returns Procedure


5.1 The Company is a business to business wholesaler and does not allow refunds based solely on a Customer’s change of mind. The company cannot amend orders once they are placed or cancel individual items.

 

5.2 The Company, at their discretion, may accept the return of Goods ordered in exchange for credit up to 14 days after delivery to the Customer provided the goods are returned to the Company in the same condition as they were dispatched, in original packaging and are capable of resale by the Company without repair or alteration.


5.3 Any goods to be returned must be authorised and agreed by the Company and goods returned without prior arrangement may not be accepted. The return of bespoke items is not permitted and bespoke items will not be reimbursed unless agreed by The Company.


5.4 Promptly upon the receipt of a shipment of Products, the Customer shall examine the shipment to determine whether any item or items included in the shipment are in short supply, defective, or damaged.


5.5 Within 24 Hours of receipt of the shipment, the Customer shall notify the Company in writing of any shortages, defects, or damage which the Customer claims existed at the time of delivery.


5.6 Nothing within these terms alters or attempts to alter a Customers statutory rights or those expressed or implied by law.

  1. Errors and Omissions


6.1 Whilst the Company take every care in compiling Company literature, Websites and other marketing materials, no responsibility can be accepted by the Company for any errors.


6.2 Any product which is determined to be unsuitable for the application for which it was purchased may be returned following the returns procedure above.

  1. Defective/Unsuitable Products


7.1 Any Goods which the Customer has deemed to be defective and / or unfit for a specific purpose and so proven to the Company’s reasonable satisfaction, after notifying the Company in writing where the Goods are preserved and are available for inspection and ensuring that said goods are not altered or subjected to any conditions adversely affecting their condition; the Company shall be liable to replace or at their sole discretion reimburse the Contract price thereof together with any proper expense incurred returning the Goods to the Company but shall not be liable to the Customer for any other loss or damage.

7.2 Photographs on the website are to be used as a guide. The company cannot be held responsible for colour discrepancies based on each monitor showing colours differently. 

7.3 The company may show various ‘end result’ photographs on the website – unless detailed otherwise, you will receive the blank product. Names and customisation are not included within the price unless advertised as being a custom service whereby you input your information at ‘add to cart’ stage. 

7.4 Actual colours of products and prints may vary. This is due to computer monitors displaying colours differently and everyone can see these colours differently. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual colour may vary slightly from your monitor. 

  1. Force Majeure


8.1 The Company shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, medical pandemics, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply and the Company shall be entitled to a reasonable extension of its obligations.

8.2The Company shall not be liable for any delay or failure to perform any of its obligations if the delay or failure is a result of a third party. Courier timescales and restock dates are to be deemed as estimates. In the event that a courier or manufacturer issue occurs, The Company will consult with the relevant parties in order to resolve the issue and may require up to 7 working days for a resolution. 

8.3 If the delay persists for such time as the Company considers unreasonable, it may without liability on its part, terminate the contract or any part of it.

  1. Copyright


9.1 All trademarks, images, text, web design, product descriptions and images displayed on the Website may be subject to copyright, this includes intellectual property used by ILS Wholesale on Third Party Websites.


9.2 Any form of reproduction is strictly prohibited without prior expressly agreed written consent from the Company. All rights reserved. 


9.3 Trade Marks and Copyrights owned by third parties are recognised and acknowledged by ILS Wholesale Blanks when used for advertising or promoting the relevant copyright owner’s products.

 

9.4 ILS Wholesale Blanks  imagery and/or products cannot be used for wholesale purposes. This includes any imagery being taken of ILS Wholesale products and/or digital files being used for wholesale purposes. All photographs are copyright by ILS Wholesale Blanks and shall not be used for any purpose other than advertisement as a small business. 

  1. Disclaimer


10.1 ILS Wholesale endeavor to take every care in the preparation of the content of the Website. To the extent permitted by applicable law, ILS Wholesale Blanks disclaims all warranties, expressed or implied, as to the accuracy of the information contained on the Website.


10.2 ILS Wholesale Blanks as a reseller of goods is not able to guarantee that any product will necessarily be available if the manufacturer changes the specification or withdraws the goods from sale for any reason.


10.3 ILS Wholesale Blanks are not liable for any loss or damage for a Customer’s reliance on the supply of any product until it has been confirmed as available for dispatch.


10.4 Any information on the Website is for general information purposes only and does not constitute advice regarding the application or use of any product.


10.5 ILS Wholesale Blanks shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in the Website.


10.6 ILS Wholesale Blanks reserves the right to suspend or withdraw the whole or any part of the site at any time without notice without incurring any liability.


11 Changes to these Terms & Conditions


11.1 ILS Wholesale Blanks reserve the right to change these Terms and Conditions, with immediate effect, by displaying any changes on the Website.


12 Changes to these Terms & Conditions
12.1 ILS Wholesale Blanks reserve the right to change these Terms and Conditions, with immediate effect, by displaying any changes on the Website.


13 Law and Jurisdiction


13.1 These Terms and Conditions shall be governed by English law and you agree to submit to the exclusive jurisdiction of the English Courts in relation to any claim or matter arising under or in connection with your use of the Website or its contents.